Start with one module, or combine them for multiple touchpoints as you grow.
MODULES &
KEY FEATURES
Unlimited : Users, Devices, Access Levels
Unlimited : Custom Questionnaires & Logics
Unlimited : Custom Reports & Dashboards
Database Management, Unlimited Import & Export
Communication Tools : Email, SMS, Alerts, Push Reports
Data Collection & Management Tools
✓ Shopper Web Portal
✓ MS Mobile App
✓ VoIP for Mystery Calls
✓ CAPI Offline
Mobile App
✓ CATI Web Portal
✓ VoIP integration
✓ Auto dial & record
✓ CAWI Manager Portal
✓ Auditor Web Portal
✓ Retail Audits
Mobile App
✓ All Portals Included
Lifetime License (one time setup fee + white-list)
Assign Jobs & Distribute Surveys
✓ JobBoard Publish
✓ Auto profile match
& mass assigning
✓ Checkertificates
✓ JobBoard Publish
✓ Auto profile match
& mass assigning
✓ Quota manager
✓ JobBoard Publish
✓ Auto profile match
& mass assigning
✓ Multi-mode Engines: URL, QR Code, Embed Link, Kiosk; Custom Emails & SMS
✓ Quota Manager
✓ Chilling & Expiry Tools
✓ JobBoard Publish
✓ Auto profile match
& mass assigning
✓ Quota manager
✓ All Tools Included
Online Monitoring & Quality Assurance
✓ Interviewer Report
✓ Quota Updates
✓ Activity maps
✓ Status Report
✓ Shopper Report
✓ QA Editor Panel
✓ Client action items (Advanced)
✓Client task & comments management (Advanced)
✓QA Stages (Advanced)
✓ Call Status Report
✓ LIVE Supervision (listen, whisper, barge)
✓ Interviewer Report
✓ Call Centre Management Tools
✓ Status report (Responses, bounces, completion rates, etc.)
✓ Live Quota Updates ✓ Unique ID tracking report
✓ Status Report
✓ Auditor Report
✓ QA Editor Panel
✓ All Tools Included
Support : Onboard training + Support Ticket + Dedicated Acct Manager
Reviews Included at Setup
✓ 200 Responses
✓ 200 Responses
✓ 200 Responses
✓ 200 Responses
✓ 200 Responses
✓ 200 Responses per module
Media Storage Included at Setup
✓ 1 GB
✓ 1 GB
✓ 1 GB
✓ 1 GB
✓ 1 GB
✓ 5 GB
Pay-Per-Use Add-ons & Services
✓ Optional
✓ Optional
✓ Optional
✓ Optional
✓ Optional
✓ Optional
Get the full details & price range
MYSTERY SHOPPING
Sample Database Management
Full project setup
Assign & Schedule
Live Monitoring Tools
Quality Assurance
Operation reports
Quota Manager
Monitor & Track
Performance
Status updates Interviewer KPI report
Project report
Communication Tools
Automated alerts
Push reports
Send Emails / SMS
Communication Tools
Automated alerts
Push reports
Send Emails / SMS
Communication Tools
Automated alerts
Push reports
Send Emails / SMS
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